Why is Face ID not Working In iPhone 11? – Easy Solution

With time, Apple products are getting more advance. After the release of the iPhone X, Apple has stopped including the touch id feature, and instead of that, they are providing an advanced face recognition system.

The face ID option on your iPhone has a lot of potential applications. You may use it to sign into applications or verify transactions. It’s an exciting new technology, but it can be irritating if yours isn’t working well.

If you are having a problem with face id not working on iPhone, then don’t worry. Sometimes you may get such an issue with your iPhone. Luckily, you can use few easy and straightforward solutions to get rid of this problem. In this post, we will be discussing some of the reasons behind your iPhone face id not working.

Why Is Face Id Not Working iPhone 11?

Although the iPhone has some severe camera quality and excellent face id features, sometimes you may encounter some system malfunctioning that causes the failure of the face id. Some of the reasons are mentioned below that you need to know about your iPhones face unlocking system.

  • Every 48 hours, you have to have to enter the lock screen password by yourself. If not, then your face id won’t work.
  • Your face id won’t work if you haven’t used Face ID to open your iPhone in the last four hours.
  • If your iPhone charge is less than 10%.
  • If your face is covered with mask and goggles.
  • If you just turned on or restarted the system, it might not work.

Solution For Face Id Not Working iPhone 11

1.Restart Your iPhone

If your iPhone’s face id is not running, you can try restarting it. Many people attempt to reset the iPhone by locking down the volume and side buttons while dragging the power off slider. Then, to reset your iPhone, click the power button.

 If this method of rebooting does not succeed, attempt force rebooting by pressing the volume up button first, then releasing it, and then repeating the process with the volume down button. Finally, click and hold the side button on your iPhone until the Apple logo appears on the screen.

2.Reset Your Face Id

If the above option didn’t work, then the next thing you can do is reset Face ID and start it up again. Most of the time, it fixes Face ID’s issues. As a result, I would advise you to go for the reset. To re-record your facial details, open the Settings app, tap Face ID & Passcode, and then tap on ‘Reset Face ID.’

3.Update Your Software

If Face ID isn’t running on your iPhone, make sure you have the most recent security update installed. Apple often issues new software patches with bug fixes, and you can upgrade your iPhone as soon as the updates are available. To check and update your software just go to the settings and then click on the general option. After that, click on the ‘Software Update’ option, and if an upgrade is available, select ‘Download and Install’ to begin the installation.

4.Check Your Face Id Sensor

One of the most common causes for Face ID not functioning on iPhones is when users accidentally mask the Face ID sensors. It could be the screen cleaner you’re using, or a screen repair, or the sensors themselves could be rusty and dusty. If Face ID isn’t running, you can clean the sensors and remove/reapply any screen protectors you have on the system on a regular basis.

5.Set Up Alternate Appearance

Apple facilitates its user to have an alternative appearance setting. This is a fantastic feature for people who have to wear a mask or cover a portion of their face as part of their job. They may use this function to designate their look as an alternative presence, allowing Face ID to recognize them in any case.

To use this feature, you have to go to your settings and then click on the Face ID & Passcode. Then tap on the ‘Alternative Appearance’ option and then set it up.

6.Turn Off Require Attention For Face Id

If your face unlocks attempts fails too many times, then you can turn off require attention for the face id option in your iPhone. This functionality can be found in the Settings app under Face ID & Passcode. You can turn off the Need Attention for Face ID option by scrolling down to it. When you click on the turn-off option, a popup menu will appear. Tap on the ‘Ok’ button to confirm your decision to turn off this feature.


The solutions mentioned above to the problem of “Face ID not working” are very simple and straightforward. Face ID, in my experience, performs very reliably in the vast majority of situations. These fast fixes frequently come to my rescue whenever I have a problem. As a result, I’m hoping they will repair Face ID on your iPhone as well.

If you have any queries or suggestions for us, then let us know. We will be delighted to answer all your doubts and problems.

Prajwal is a senior editor @Windowslovers. A Tech enthusiast who loves to read and write articles that aid users in getting the most out of their gadgets and tech it easy.

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